Refund policy

To request a return, contact Lucky Posters at contact@luckyposters.com within 10 days of delivery and include your order number. We will provide instructions for approved returns. For change-of-mind returns, return postage is the customer’s responsibility.

Unframed and unmounted posters are eligible for return if they are undamaged, in resalable condition, and in their original packaging. Eligible reprints are returned for Lucky Posters store credit. Eligible original posters are returned for a refund. Framed or mounted items are final sale for change-of-mind returns.

If your order arrives damaged or you receive the wrong item, contact us promptly with your order number. For damage, include photos of the item and its packaging so we can review your claim and arrange a replacement or refund where appropriate.

This policy does not limit any rights or remedies available under applicable consumer protection law.