Terms of Service — Lucky Posters

Overview

Welcome to Lucky Posters.

The terms “we,” “us,” and “our” refer to Lucky Posters, an independent online retailer operating the website luckyposters.com.

Lucky Posters provides customers with a curated online shopping experience for movie poster products and related items. Some products sold through our store may be sourced from, supplied by, or fulfilled through approved supplier partners, including MoviePosters.com, through Shopify Collective or similar supplier relationships.

When you place an order through luckyposters.com, your purchase is made with Lucky Posters. We are responsible for customer support, order communication, and helping customers with questions about purchases made through our website.

Lucky Posters is powered by Shopify, which enables us to provide our online store, checkout, payment processing, and related services.

These Terms of Service, together with our Privacy Policy, Shipping Policy, Refund Policy, and any other policies linked on our website, describe your rights and responsibilities when you use our website or purchase from us.

By visiting, browsing, interacting with, or purchasing from our website, you agree to these Terms of Service and our Privacy Policy. If you do not agree, you should not use our website or purchase from our store.

Section 1 — Business Identity and Customer Support

Lucky Posters is an independent online retailer.

We are not MoviePosters.com, and we do not claim to be MoviePosters.com. Some products available on our website may be sourced from or fulfilled by MoviePosters.com or other approved supplier partners.

For any order placed on luckyposters.com, customers should contact Lucky Posters directly for support.

Customer support is available through our contact page:

https://luckyposters.com/pages/contact

Questions about orders, shipping, returns, damaged items, billing, or product information should be sent to Lucky Posters through our contact page.

Section 2 — Access and Account

By using our website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are using the website with the consent of a parent or legal guardian.

To place an order, you may be asked to provide information such as your name, email address, billing address, shipping address, payment information, and other details needed to process your order.

You agree that all information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account information and for activity that occurs under your account.

Section 3 — Our Products

Lucky Posters sells curated movie poster products and related items through our online store.

Some products may be sourced from or fulfilled by supplier partners, including MoviePosters.com. Product availability, fulfillment location, shipping method, and delivery time may vary depending on the product and supplier.

We make every effort to display accurate product information, including titles, images, sizes, formats, prices, and availability. However, colors and product appearance may vary depending on your screen, device settings, lighting, and display configuration.

Product descriptions, availability, prices, and images may be updated when supplier information changes.

We do not claim ownership of third-party movie titles, characters, trademarks, logos, artwork, studios, or brands displayed on products. Such names and images belong to their respective owners and are used only to identify the products being sold.

Section 4 — Orders

When you place an order on luckyposters.com, you are making an offer to purchase from Lucky Posters.

Your order is accepted when we confirm it and process your payment. We reserve the right to refuse, cancel, or modify an order if there is an error, inventory issue, payment issue, suspected fraud, shipping restriction, supplier availability issue, or other valid reason.

If we need to cancel or modify an order, we will attempt to contact you using the email address or contact information provided at checkout.

Because some products may be fulfilled by supplier partners, cancellation requests may not always be possible once an order has entered processing or fulfillment.

Your purchase is subject to our Refund Policy and Shipping Policy.

Section 5 — Prices, Taxes, and Billing

All prices are shown in the currency displayed on our website at the time of purchase.

Prices, discounts, promotions, taxes, shipping fees, and availability may change without notice. The price charged for an item will be the price shown at checkout when your order is placed.

Unless clearly stated otherwise, product prices do not include shipping charges, taxes, customs duties, import fees, or other charges that may apply depending on your location.

You agree to provide accurate billing and payment information. By submitting payment information, you confirm that you are authorized to use the selected payment method.

We reserve the right to correct pricing errors, product information errors, or availability errors. If an order is affected by such an error, we may contact you, cancel the order, or provide a refund.

Section 6 — Shipping and Delivery

Some orders may be fulfilled directly by Lucky Posters, while others may be fulfilled by approved supplier partners, including MoviePosters.com.

Shipping times shown on our website are estimates and may vary depending on product availability, fulfillment location, destination, carrier delays, weather, customs processing, holidays, or other circumstances outside our control.

When tracking information is available, we will provide it to the customer using the email address provided at checkout.

If your order contains multiple items, they may ship separately.

Customers are responsible for providing a complete and accurate shipping address. Lucky Posters is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information.

For more details, please review our Shipping Policy.

Section 7 — Returns, Refunds, and Damaged Items

Returns and refunds are handled according to our Refund Policy.

Because some products may be sourced or fulfilled by supplier partners, return eligibility may vary depending on the product type, condition, supplier requirements, and timing of the request.

Customers must contact Lucky Posters before returning any item. Items returned without prior approval may not be accepted.

If an item arrives damaged, defective, or incorrect, customers should contact Lucky Posters as soon as possible through our contact page and include the order number, a description of the issue, and photos if applicable.

Lucky Posters will review the issue and help determine whether a replacement, refund, or other resolution is available under our Refund Policy and supplier requirements.

For more details, please review our Refund Policy.

Section 8 — Intellectual Property

The Lucky Posters website, including its design, layout, text, graphics, branding, and original content, is owned by Lucky Posters or used with permission.

Movie titles, film names, characters, artwork, logos, studio names, and other third-party intellectual property displayed on product pages belong to their respective owners.

Lucky Posters does not claim ownership of third-party intellectual property associated with movie posters or related products.

You may not copy, reproduce, distribute, modify, publish, sell, or exploit any part of our website or content without prior written permission, except as allowed by law.

Section 9 — Third-Party Suppliers and Links

Our website may include products, services, tools, or links involving third parties, including Shopify, payment processors, shipping carriers, supplier partners, and product suppliers.

Some products may be sourced from or fulfilled by third-party suppliers, including MoviePosters.com.

Lucky Posters remains the customer-facing store for purchases made on luckyposters.com. Customers should contact Lucky Posters for support related to orders placed through our website.

If our website contains links to third-party websites, those websites are not controlled by Lucky Posters. We are not responsible for the content, policies, or practices of third-party websites.

Section 10 — Relationship with Shopify

Lucky Posters is powered by Shopify, which provides the ecommerce platform used to operate our online store.

However, any sale made through our website is between the customer and Lucky Posters. Shopify is not responsible for the products sold by Lucky Posters, the fulfillment of orders, or customer service related to purchases from our store.

By using our website, you acknowledge that Shopify is not responsible for any issue arising from products purchased from Lucky Posters.

Section 11 — Privacy

Personal information collected through our website is handled according to our Privacy Policy.

Because our store is powered by Shopify, Shopify may also collect and process certain personal information as part of providing ecommerce, checkout, payment, fraud prevention, analytics, and related services.

Please review our Privacy Policy for details about how personal information is collected, used, shared, and protected.

Section 12 — Reviews, Feedback, and User Content

If you submit reviews, comments, photos, suggestions, or other feedback to Lucky Posters, you agree that we may use, display, reproduce, and share that content for purposes related to operating, improving, and promoting our store.

You are responsible for ensuring that any content you submit is accurate, lawful, and does not violate the rights of others.

We may remove content that we believe is false, misleading, offensive, unlawful, spam, or otherwise inappropriate.

Section 13 — Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, images, pricing, promotions, shipping charges, delivery estimates, availability, or other details.

We reserve the right to correct any errors, update information, cancel orders, or modify availability at any time, including after an order has been submitted.

If an order is affected by an error, we will attempt to contact the customer using the information provided at checkout.

Section 14 — Prohibited Uses

You may not use our website or services for unlawful, fraudulent, abusive, or harmful purposes.

You agree not to:

• Provide false or misleading information.

• Impersonate another person or business.

• Interfere with the security or operation of the website.

• Attempt to scrape, copy, or misuse website content.

• Upload viruses, malware, or harmful code.

• Use the website to violate the intellectual property rights of Lucky Posters or any third party.

• Engage in fraudulent orders, payment abuse, chargeback abuse, or other improper activity.

We reserve the right to refuse service, cancel orders, restrict access, or terminate accounts if we believe these Terms have been violated.

Section 15 — Disclaimer of Warranties

Our website and products are provided as available and subject to applicable law.

We make reasonable efforts to provide accurate product information and a reliable shopping experience, but we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.

To the fullest extent permitted by law, Lucky Posters disclaims warranties that are not expressly stated in these Terms or required by applicable law.

Some jurisdictions do not allow certain warranty limitations, so parts of this section may not apply to you.

Section 16 — Limitation of Liability

To the fullest extent permitted by law, Lucky Posters shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our website or purchase of products from us.

This includes, but is not limited to, loss of profits, loss of data, loss of business, delays, website errors, carrier delays, supplier delays, or issues outside our reasonable control.

Nothing in these Terms limits liability where such limitation is not allowed by law.

Section 17 — Indemnification

You agree to indemnify and hold harmless Lucky Posters, Shopify, our suppliers, service providers, partners, employees, contractors, and affiliates from claims, damages, costs, liabilities, and expenses arising from your breach of these Terms, your misuse of the website, your violation of law, or your violation of third-party rights.

Section 18 — Termination

We may suspend or terminate access to our website or services if we believe a customer has violated these Terms, engaged in fraudulent activity, or misused our website.

Any obligations or rights that by nature should survive termination will continue to apply, including intellectual property, limitation of liability, indemnification, and dispute-related provisions.

Section 19 — Governing Law

These Terms are governed by the laws applicable in the jurisdiction where Lucky Posters operates, without regard to conflict of law rules.

If you operate Lucky Posters from Quebec, Canada, you may want this section to say:

These Terms of Service and any separate agreements whereby we provide services shall be governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein.

Use the jurisdiction that matches your real business registration and Merchant Center business profile.

Section 20 — Changes to These Terms

We may update these Terms from time to time by posting a revised version on this page.

The updated version will be effective as of the date it is posted, unless otherwise required by law.

Your continued use of our website after changes are posted means you accept the updated Terms.

Section 21 — Contact Information

Questions about these Terms of Service, orders, products, shipping, returns, or customer support should be sent to Lucky Posters through our contact page:

https://luckyposters.com/pages/contact

You should also display your customer service email, business name, and business location on your Contact page and ideally in your website footer.